Vigilant Inc.
Protecting Your Passions
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About Vigilant

Vigilant FAQ's

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Quality Price Match Guarantee - We will match or beat any competitor delivered price on any comparable wood product.



  1. Does Vigilant manufacture all of its wood products?
  2. How long has Vigilant been in business?
  3. Do you ship custom cabinetry anywhere in the world?
  4. What are the shipping rates?
  5. What is Vigilant's warranty?
  6. Where are you located?
  7. Why does Vigilant use Mahogany for its wine storage products and not other woods?


Does Vigilant manufacture all of its own Wood products?

1

A: Yes, unlike many other wood products companies, we manufacture all of own cabinets and architectural woodwork here in our 40,000 sq. ft. state-of-the-art manufacturing facility.


How long has Vigilant been in business?

2

A: Since 1994. Vigilant Inc. was started in Portsmouth, NH.


Do you ship custom cabinetry anywhere in the world?

3

A: Yes. If ordering from outside the lower 48 states, please call us to discuss the shipment of your product.


What are the shipping rates?

4

A: Our shipping rates vary depending on the product purchased. Please call us to inquire further (888) 812-4427.


What is Vigilant's warranty?

5

A: All Vigilant Inc. custom cabinetry and other products are covered by an unconditional product guarantee and a limited two-year warranty. Please refer to the Our Guarantee page for more details.


Where are you located?

6

A: Dover, New Hampshire; 1 hour north of Boston and 3 hours south of the Canadian border. Give us a call if you'd like to come for a visit - we'd love to give you a tour of our showroom! (888) 812-4427.


Why does Vigilant use Mahogany for its wine storage products and not other woods?

7

A: Mahogany has proven to be the most rot resistant and highest class wood to work with. It is a hard wood that has traditionally been recognized for its ability to make boats, flooring and cabinetry. Vigilant has chosen to follow the traditions from Europe and early America and use a wood that guarantees satisfaction. Mahogany is also known as the wood that receives stain the best and therefore your wine racks will achieve the best look and consitency available.