Wine Storage Guarantee

Vigilant's 30-Day Unconditional Product Guarantee

Vigilant’s philosophy has always been to manufacture the highest quality crafted products. We believe that our products achieve a level of satisfaction for our customers that no other product can. Of course we want you, our customer, to be the final judge of this. For your protection, we have a 100% unconditional guarantee on all our standard products. If for any reason, you are not satisfied with your Vigilant purchase, within the first 30 days of receiving it, return it to Vigilant in original condition and original packaging and be issued a full refund less inbound and outbound freight, or replacement product, it’s your choice. We don’t want you to have a Vigilant product that you are not proud to own.

Vigilant Limited Lifetime Warranty

Upon registering your product with Vigilant online here, you are covered under our limited lifetime warranty.

All Vigilant products are guaranteed to be free from defects in materials and/or workmanship under normal use for the life of the product under original ownership of the residence. Vigilant may, at its sole discretion, repair or replace a defective component or product free of charge.

Any and all component(s) determined to be defective by Vigilant, along with a copy of original sales receipt, must be returned to Vigilant in good condition at the owner’s expense.

This warranty applies to standard kit wine racks, modular cabinets, wine cubes, commercial display kits and other standard products manufactured by Vigilant.

Conditions to Vigilant’s Limited Lifetime Warranty

Vigilant will not be held responsible for damage incurred during a product’s return as a result of improper packaging. It is strongly suggested that all original packaging material from Vigilant be retained for all returns.

Vigilant will not be held responsible for any damage to property as a result of a Vigilant product, or product component failure.

Vigilant’s warranty does not pertain to any customer applied finishes, or any damage caused by neglect, abuse, misuse, improper operation, or acts of God.

Vigilant’s warranty is considered null and void if submittal of your warranty registration online is not completed within 60 days from receipt of your product.

Vigilant’s warranty is non-transferable, and is valid for the original owner only.

Please contact Vigilant at 888-812-4427 if you have any questions or have misplaced your warranty.

Vigilant is a reseller for many fine products within the industry. Products that are resold by Vigilant carry the original manufacturer’s warranty.

Wood Color Disclaimer

The wood swatches, finish colors and products displayed on our website are to be used for general accuracy of color and are not exact representations of the specific wood species, finish or finished product. Due to variations in computer monitors and color settings, we cannot guarantee that your final product will be an exact match to the colors represented on this site. If you would like to see an actual sample, please contact us and we will send one out to you..