Frequently Asked Questions About Vigilant

We'd like you to know more about Vigilant as a company. Here are answers to some of the questions we're commonly asked. If you would like more information,
(888) 556-2032, email us at:[email protected] or submit your question or feedback on our support form and we'll be happy to answer your questions.

Where are you located?

A: We are located in Dover, New Hampshire, approximately one hour north of Boston and three hours south of the Canadian border. Give us a call if you'd like to stop by. We'd love to give you a tour of our showroom and facilities! (888) 556-2032,

How long has Vigilant been in business?

A: Vigilant, Inc. was started in Portsmouth, New Hampshire and has been handcrafting fine wood products since 1995.

Does Vigilant manufacture all of its wood products?

A: All of our wood products are designed and crafted right here in our modern wood production facility.

Do you ship custom cabinetry anywhere in the world?

A: Yes, we do! Over the years we have shipped our products to all 50 states and over 40 countries world-wide. Let us know where you'd like your Vigilant product shipped and we'll make it happen.

What are the shipping rates?

A: Our shipping rates vary depending on the product purchased. Please call us to inquire further at (888) 556-2032.

How Does Vigilant Work with me from a Long Distance?

A: While much of our work involves old-school craftsmanship, we seamlessly employ technology in working with you via the internet and over the phone. Contact us with your ideas and our team of designers and consultants will work with you to create a product that meets your needs. (888) 556-2032

How do I Know That I am Getting a Quality Product?

A: At Vigilant, we stand behind the quality of our products and guarantee their durability by offering the best warranties in the industry. Please refer to the Our Guarantee web page for more details.

Why does Vigilant prefer mahogany wood for its wine and cigar storage products?

A: Mahogany has proven to be highest class and most rot-resistant wood available. Mahogany is a hard wood that has traditionally been used to make boats, flooring and cabinetry. It also finishes nicely and allows your wine storage components to achieve the best possible look and consistency.

Have questions about Vigilant, no worries we can help you with that.

Our manufacturing plant located in Dover, NH.