Working with Us
At Vigilant, our handcrafted wine and cigar storage solutions are not only backed by our industry expertise, but our commitment to quality and the best warranty in the industry! Our team will gladly walk you through all stages of building a wine cellar and answer any questions that you may have along the way.
Getting Started is Easy
1: Connect With Our Team
Contact us to get the conversation started. We’ll appoint you a personal sales consultant and design specialist to assist you every step of the way. Your expert consultant will review all aspects of your project detail with you, make design recommendations and answer any questions that you may have.
2: Submit Your Design
3: Design & Proposal Review
Within 4-5 business days, you will receive a personalized proposal that includes pricing and a detailed floor plan and elevation drawings. After your review of the design, contact your Vigilant consultant with any questions or changes. They will resubmit changes to the designer and send you an updated design proposal reflecting the adjustments. We provide your first revision at no charge. Further revisions may require a small non-refundable design deposit, which will be fully credited towards your order.
In some cases, very complex designs may require an initial deposit, or design fee. More detailed information on our process can be found here.
At any time during the design process, we are happy to send standard wood and finish samples to you for review — please just ask.
4: Finalize Project
5: Manufacturing and Shipping
Prior to shipping, we will request the final balance on your order. Once the balance is received, and the manufacturing is complete, we will ship your order. Once the shipment has left our facility, we will notify you and supply all tracking information.
We are the Experts in Wine Storage for Wine Spaces, Big or Small!
Customizable Solutions for ALL your Unique Needs
In addition, to working directly with hospitality clients, we will happily collaborate with your designer, architect or contractor to design the most functional wine display that best solves your specific requirements.
Designers & Architects
Expert Consulting Services
Customized Solutions that fit Your Design
Contractors & Builders
Whether an under stair wine closet, or an elaborate dream wine cellar, we collaborate with your team to ensure all essential considerations (unique to the space) are met, from room preparation to installation.
Our solutions can be fully customized to reflect your clients’ excellent taste, and manufactured to seamlessly integrate into existing millwork. Working with us is easy, we will take the guesswork out of your hands and ensure a long-lasting, unique solution for your wine project.
We partner with high-end dealers to provide complete solutions for residential and commercial wine and cigar storage. We will work with you to provide expert industry knowledge and the detailed design services needed to ensure every project is done right from concept to installation.
We provide a full range of product solutions including:
- Wine cellars & wine room elements
- Wine cellar doors
- Wine racks
- Wine cabinets
- Wine lockers
- Cigar humidors
- Cooling & humidification systems
To request more information, or a dealer application, please contact us | [email protected].