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We'd like you to know more about Vigilant as a company. Here are answers to some of the questions we're commonly asked. If you would like more information, call us on 888-812-4427, email us at: [email protected] or submit your question or feedback on our support form and we'll be happy to answer your questions.

My cigars have whites spots on them. Is that okay?

The white spots on your cigars may be a very good sign that things are going well. Not all cigars need to be at 70 degrees F. White powder on cigars is called “bloom” and it is a sign of a well-aged cigar. Bloom is what happens when the oils in the tobacco disperse throughout and reach the wrapper. The oils then dry to create a white power on the outside of the cigar. Some avid cigar smokers prefer to smoke only cigars that have aged to bloom.

What is bloom and what is mold?

Bloom (often called plume) is the slow rising of essential oils to the surface of the cigar. It first appears as tiny crystals and will eventually make the cigar appear dusty. A more advance bloom gives an opaque white look to the entire cigar. Bloom isn’t harmful to cigars. It’s an indication that the cigar has been maintained at a 70+% RH for a long period of time. Many smokers prefer a cigar in the bloom state. Mold is a fungus. It appears on the surface of cigars when the relative humidity in your humidor exceeds 80%. It looks like blue/gray fuzzy patches on the surface of the wrapper and will spread by producing spores. If mold appears, you should remove the affected cigars and check for any mold on the wood of your humidor. It’s important to separate the affected cigars immediately and to wipe down the interior lining of your humidor with isopropyl or denatured alcohol. This will kill mold and may leave slight stains on your humidor’s interior wood. Click here to see photos of mold. Gently wipe the mold off of your cigars and leave them at room humidity for 36 hours, then place them back into your humidor (obviously after addressing the moisture problem that caused the mold in the first place). Check these cigars every few days to ensure that mold growth has stopped. Some people recommend more drastic measures such as placing your cigars in the freezer to kill the mold. Try our method first before going to such extremes. If your problem continues, you may need a new humidor.