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We'd like you to know more about Vigilant as a company. Here are answers to some of the questions we're commonly asked. If you would like more information, call us on 888-812-4427, email us at: [email protected] or submit your question or feedback on our support form and we'll be happy to answer your questions.

How do I salvage dried out cigars?

The key to restoring hydration in dried out cigars is to do it very, very slowly (about a month) so the cigars do not swell up and crack (much like a boiled hot dog that splits open). Start at a low humidity level of around 50 % RH and increase it by 3% each week until you get to around 70% RH. If you have a passive humidification (sponge) device, this can be challenging since they are difficult to monitor. Electronic systems will give you more accuracy so you can control and monitor the humidity.