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We'd like you to know more about Vigilant as a company. Here are answers to some of the questions we're commonly asked. If you would like more information, call us on 888-812-4427, email us at: [email protected] or submit your question or feedback on our support form and we'll be happy to answer your questions.

What is the importance of humidification in a wine cellar?

Humidity is as important as having the proper temperature in your wine cellar. Without proper humidity levels your wine cork can dry out allowing your wine to escape from the bottle. This can cause oxidation, which can alter the flavor and ruin the value of your wine. Protect your investment by maintaining a proper RH of 60-65%.

I purchased a cooling system. Shouldn’t that control the humidity in my wine cellar?

Unfortunately, most wine cellar cooling systems such as the Breezaire™ or WhisperKOOL™ and Wine Guardian do not have integrated humidification options.

Can I use humidification floor fountains and other water devices sold by other companies?

No, these passive humidification systems cannot accurately keep your wine cellar at the optimal level of 60-65% RH. Only an active system that is integrated with digital controls that will trigger the turn on and off of the system when those levels are met.

How can I tell what the humidity level is in my wine cellar?

A hygrometer is a sure way to make sure you are maintaining the optimal humidity levels. If you do not have one and would like to know your cellar’s humidity level, contact a Vigilant sales consultant today at 888.812.4427 and for a small fee, one can be sent to you that you can keep in your wine cellar to constantly monitor your humidity levels.

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