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We'd like you to know more about Vigilant as a company. Here are answers to some of the questions we're commonly asked. If you would like more information, call us on 888-812-4427, email us at: [email protected] or submit your question or feedback on our support form and we'll be happy to answer your questions.

What is the difference between the Sentinel and the Reliance end table series?

The Reliance series has rounded edges and the finest joinery, the exterior drawer goes on a wooden slide and it has a New England style design. You can customize the end table with a glass top or door and your choice of finish. It comes standard with our Sentry Analog electronic humidity systems but you can upgrade to a either the Guardian digital humidity system or the Climatech temperature and humidity system. The Sentinel model is our most affordable high quality cabinet. Its design has simpler lines and a full overlay door. You can customize it by choosing between a glass or wood top and locking door. It too comes with our Sentry analog humidity system that can be upgraded to either our Guardian digital or Cimatech temperature and humidity system.

Are all of your humidors lined with Cedar? Do you sell solid Mahogany humidors?

A cedar lining is not as strong as mahogany, and can form natural “gum pockets” that may remain wet and ooze onto the surrounding surface. This may result in bacteria and could harm your cigars. This is why we use Spanish Cedar in all of our cigar drawers and bins to allow for the imparting of flavor into the cigars but use the highest quality Mahogany, a stronger, more consistent and beautiful wood to make the cabinets. The interior of the humidor is left unfinished to absorb humidity and allow for proper cigar storage.

Why aren’t Vigilant humidors made of Spanish Cedar both on the inside and the outside?

Spanish Cedar, while great for cigars is not a great wood for the cabinet. All Vigilant humidors are constructed using MDF core, not particle board, with a mahogany veneer. The interior of the humidor is left unfinished to absorb humidity and allow for proper cigar storage. Due to this fact, we do not use solid wood, as it will warp when exposed to moisture. Other than the carcass and shelves, all our humidors are solid wood.

Does an all Cedar humidor impart excessive Cedar aroma to cigars?

The proper species of Cedar to use in a humidor is Spanish Cedar. Spanish Cedar has a wonderful smell that does blend with and enhance the taste of the cigars, but we suggest that Spanish Cedar only be used on the interior of your humidor for lining bins and drawers. A hardwood such as Mahogany is the best wood to use for the exterior of your humidor.